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Protected By Enoc
  • Home
  • Networks
    • Managed Networks
    • Network Monitoring
  • Smart Security
    • Alarm.com
    • Smart Security
    • Camera Systems
  • Company
    • About Us
    • Contact Us

What is network Monitoring?

Cloud based IT Support

At Protected By Enoc, we understand that your network is the most important technology for your home and your business. That's why we offer a service that constantly monitors the health and current condition of your network making sure it's running at its optimum. These services include all the maintenance of your network including all security and firmware updates. Today's networks need updates weekly.  These updates are scheduled when you least need to use your network, mostly at night.  

Protected By Enoc is alerted when a critical device on your network goes offline, like a camera, alarm panel, or part of a POS system. We immediately get proactive with remotely rebooting or refreshing devices to fix the issue usually before our customers even know there was an issue. 


When we configure our managed network, we create VLANs that allow specific devices like camera systems, audio video systems, and POS systems to have a private lane of traffic to ensure optimum performance.  This allows us to manage and allocate bandwidth for critical devices like media players, Sonos, NVRs, and video conferencing devices. All these technologies are fighting for speed and require an organized approach so certain devices won't bog down or crash your entire network.


Protected by Enoc is one company to handle your complex network needs whenever there is ever an issue. When you're Protected by Enoc you get fast phone support from a technician that actually knows everything about your network and can start immediatly troubleshooting. This reduces downtime for your home or business. If an onsite service call is needed, our subscription customers get front-of-line priority resulting in a technician showing up within 24 hours. 


Technology is constantly evolving and can be intimidating. End the frustration and let Protected by Enoc simplify the complicated keeping your technology up to date and online.

Managed Network Pricing

25 Devices $95.00 Per Month

25 Devices $95.00 Per Month

25 Devices $95.00 Per Month

Our most popular subscription for small businesses and critical home office demands. Designed to keep an eye on the infrastructure and keep it running smoothly.

 What's included:

  • Track Status of  up to 25 devices
  • Self-service App
  • Managed Remote Network Support
  • Firmware and Security Updates 
  • Daily Speed Tests & Health Check 
  • Priority Phone Support M-F 9-5
  • Online Service Reboots M-F 9-5
  • Daily Backup of Network Settings
  • 2 Onsite Service Calls Per Year
  • Front-of-the-Line Onsite Calls

75 Devices $149.00 Per Month

25 Devices $95.00 Per Month

25 Devices $95.00 Per Month

Perfect for large homes and businesses with large amounts of media devices like Sonos, TVs, and Cameras and track critical devices like complex POS Systems.

What's included:

  • Track Status  of up to 75 Devices  
  • Self-service App
  • Managed Remote Network Support
  • Firmware and Security Updates 
  • Daily Speed Tests and Device 
  • Priority Phone Support M-F 9-5
  • Online Service Reboots M-F 9-5
  • Daily Backup of Network Settings
  • 4 Onsite Service Calls Per Year
  • Front-of-the-Line Onsite Calls

150 Devices $249.00 Per Month

25 Devices $95.00 Per Month

150 Devices $249.00 Per Month

Here is our 24/7 phone support service where our techs can troubleshoot and reboot devices over the cloud. Perfect for those looking for support at night or on weekends.

What's included:

  • Track Status of up to 150 Devices  
  • Self-service App
  • Managed Remote Network Support
  • Firmware and Security Updates 
  • Daily Speed Tests and Device 
  • Priority Phone Support M-F 9-5
  • Online Service Reboots M-F 9-5
  • Daily Backup of Network Settings
  • 4 Onsite Service Calls Per Year
  • Front-of-the-Line Onsite Calls


And you get:

  • 24/7/365 Remote Support via Phone, Text, Email or Chat
  • Protected by Enoc experts monitor systems proactively 24/7 and fix problems remotely without business or homeowner involvement


Managed Networks Requirements

At Protected By Enoc, we specialize in providing a managed full-service solution. This is a combination of our managed hardware and our cloud-based service subscription. 

We do not manage 3rd party network electronics like all-in-one routers or consumer-grade network switches and WAPs.

Our Hardware is Required for all Support 

Internet Service is Required for Cloud Support


NOTE:

Protected By Enoc is not an internet service provider. Internet service is considered a utility like water and power. Internet service is provided by select companies in your area like Cox, Spectrum, Verizon, and ATT

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